CRO & Head of Strategy/Partners
It’s a human world where integrity, experience, and relationships matter. Rich’s personal focus is from the outside-in: how does the customer experience growth, success, and value – and what can a company and it’s partners and alliances do to align with their customers to create the highest degree of customer success. This is no longer a “hero” environment, it takes everyone pulling on their oar with perfection and the courage to depend on the others in the boat to carry out their role so you can focus on your own search for excellence.
Rich is responsible for corporate strategy and launching the ScaleX partner program.